The case for: She went back to the house to get the irons, leaving her special laundry identification 'system' ripe to be messed up. This resulted in items getting lost and a £50 fine for the team.

The case against: Going back to the house was authorised by the Project Manager Jennifer, who ultimately should take the rap for it. The team would've lost even without that fine, because they'd already made so many mistakes - over-pricing and losing out on good clients... and because Jennifer wasted so much time and energy listening to the sound of her own voice.

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